FAQs

  • Yes, Jackpot Cannabis offers discounts. Check our menu for details, or give us a call / visit to learn about our loyalty program and how you can save!

  • Yes, Jackpot Cannabis offers FREE delivery to the greater Etobicoke area for purchases of $85 or more and to Mississauga order of $110 or more. You will be able to see our delivery zones when checking out your items. Please contact the store for any questions regarding delivery.

  • “Hemp” and “cannabis” are terms for the same species of plant, cannabis sativa. While the two have a similar appearance, the term “hemp” is used to classify cannabis plants that contain no more than 0.3% tetrahydrocannabinol (THC). As with cannabis, Health Canada regulates hemp production and controls the type of hemp strains that producers are allowed to grow. Health Canada reports that because these strains contain so little THC, the psychoactive cannabinoid in cannabis, they cannot produce the “intoxicating effect” typically associated with cannabis use.

  • In its natural state, cannabis has a low level of active cannabinoids. When cannabis is decarboxylated, either through heating or processing, its cannabinoid levels increase. So, the CBD and THC content are displayed on every product label in two ways.

    On package labels, the first numbers, listed as “THC” and/or “CBD”, represent the active cannabinoid levels in the cannabis as purchased. Dried cannabis will have a low level of active cannabinoids because it hasn’t been heated yet.

    The second numbers are listed as “Total THC” and “Total CBD.” These figures represent the active cannabinoid levels in the cannabis when ready for consumption. Because oil and capsule products have been processed (and the cannabinoids heated already), the second and first numbers will be the same between products.

  • “THC” refers to the quantity of active cannabinoids contained in the product at the time of purchase before it is heated by vaping, smoking or cooking.

    “Total THC” refers to the levels of active cannabinoids in the cannabis after it has been prepared for consumption by heating through vaping, smoking or cooking. The “Total” cannabinoid content numbers are most helpful in identifying the potential potency that the product may have when consumed.

  • Don’t worry: this doesn’t mean your vape cartridge is defective. In fact, crystallization naturally occurs in vape cartridges that contain around 60% CBD or more. You can try applying a low amount of heat, and then inhaling two to three times. This may help temporarily remedy the crystallization. If that doesn’t work, you can firmly hold the vape cartridge between your palms for two to three minutes. The heat from your hands will heat the oil chamber, which should help decrystallize it temporarily. When the vape cools, the oil will likely recrystallize eventually; you can repeat the above methods before next use as needed.

  • 0.25g of cannabis extracts is equivalent to 1g of dried cannabis flower.

  • Yes. All cannabis products sold at Jackpot Cannabis undergoes strict and rigorous testing for harmful substances by federally licensed third-party laboratories, and each product requires a COA (Certificate of Analysis) and a SOA (Statement of Attestation) outlining the product’s lot number with acceptable sample test results that have been checked and verified by a Health Canada approved and designated laboratory.

  • Should you ever need to reach them, the licensed producer of every product must provide their name and contact details on the product label, including an email address and phone number.

    Each product also includes a lot number which refers to a specific harvest, or “lot” of products, which helps trace it back to quality control processes. Take note of the lot number if making a product inquiry.

  • Please note there may be additional health risks associated with cannabis consumption for women who are pregnant, breastfeeding or planning on becoming pregnant. Please consult your doctor.